Inside Sales

• Profiling and aggregating customers and/or business partners according to standard portfolio categories.
• Managing business relations (phone and/or field) with companies in the customer portfolio.
• Providing information on products, services and promotional programmes.
• Developing business and marketing plans.
• Drawing up forecasts for achieving market share targets, planning activities together with the customer's sales department, also by creating and managing support tools.
• Generating business opportunities focused on achieving market share targets.
• Analysing the purchase behaviour of customers and discovering their potential.
• Organising meetings and demos with customers.

TelePam

• Driving sales programs and promotions, complete the follow up and reach associated targets
• Educate, manage and develop the existing Channel Partners
• Push resellers to develop added value (training, new programs...)
• Train resellers in the use of information equipment placed at their disposal
• Detect and follow-up on the most important end-user projects of your accounts
• Building the sales pipeline, presenting a weekly report

Telemarketing

• Conducting market surveys and research at national and international level.
• Fixing appointments for the sales force.
• Co-ordinating and managing of events and workshops by phone.
• Cleaning up customer databases, searching for telephone numbers, checking master data and qualifying e-mails.
• Credit collection.
• Developing ad hoc activity management software.
• Personalised quantity and quality reporting according to customer requirements.

Teleselling

• Defining, implementing and directly managing the sales process.
• Constantly monitoring sales activities, mapping and exploiting business opportunities.
• Developing ad hoc activity management software.
• Personalised quality and quantity reports according to customer requirements.